Introduction
Welcome to Kinmelmart Private Limited (“Company,” “we,” “our,” “us”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our eCommerce website (https://kinmelmart.com) and mobile app for Android and iOS (collectively, the “Services”). By using our Services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you use our Services, we may collect the following types of personal information:
- Account Information: Name, email address, phone number, and password.
- Payment Information: Credit/debit card details and billing address.
- Order Information: Products you purchase, shipping address, and order history.
- Communication Information: Messages and correspondence between you and our customer support.
Non-Personal Information
We may also collect non-personal information, including but not limited to:
- Device Information: Type of device, operating system, device identifiers, and other technical information.
- Usage Data: Pages visited, time spent on our Services, and other usage statistics.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity and preferences.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Services: To process transactions, fulfill orders, and enhance your shopping experience.
- To Communicate: To send you updates, promotional materials, and other information related to our Services.
- To Personalize Content: To tailor our Services to your preferences and interests.
- To Maintain Security: To monitor and ensure the security of our Services.
- To Comply with Legal Obligations: To adhere to applicable laws and regulations.
Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party vendors and service providers who assist us in operating our Services, such as payment processors and shipping companies.
- For Legal Reasons: If required by law or in response to legal processes, we may disclose your information to governmental authorities or legal entities.
- In Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Security of Your Information
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Your Choices
- Access and Update: You may access and update your personal information through your account settings on our website or mobile app.
- Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions provided in the emails or contacting us directly.
- Cookies: You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our Services.
Children’s Privacy
Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and within our mobile app. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]
- Address: Kinmelmart Private Limited, [Your Address]
- Phone: [Your Phone Number]
Thank you for choosing Kinmelmart Private Limited. We value your privacy and are committed to protecting your information.